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Privacy Policy

July 16, 2024 5:01 PM

China Visa Department is committed to protecting your privacy. We take the trust our customers and site visitors place in us very seriously.

In order to process your (all references to "You" or "Your" refer to both the customer of record and the payer for services or record) order, we (all references to "We","China Visa Department" or "Our" mean our company, our affiliated companies and our parent company, if all or any apply) need to know some standard information such as your name, e-mail address, mailing address, credit card number and telephone number.

For the purpose of filing your travel documents we need to know the following information (the following list may not be all inclusive):

  • Your date of birth
  • Photographs

For the purpose of filing your travel documents we will need access to the following documents (the following list may not be all inclusive):

  • US Passport
  • Travel itinerary
  • Birth certificate
  • Driver's license

It is our policy that this information is private and confidential. Accordingly, the personal information you provide is stored in a secure location is accessible only by designated staff, and is used only for the purposes for which you provide the information, with the following limitation:

We may send you offers from third parties using your email address and based upon criteria of information about you that remains confidential and within our control.

When you submit an order, your information is encrypted with secure server software to protect the information from unauthorized access. We will not sell, rent or trade any personal information we collect from you on our web site. Again, we may use information internally to send you offers or information, but we will not provide your information to third parties.

Service Updates

It is our policy to notify for duration of your order; we will notify you via e-mail, telephone and sms. If you would rather not receive any updates from us, please send a request to be removed from our e-mail update list to:

Cookies and Sessions

Our website is not set up to track, collect or distribute personal information about its visitors without their direct consent. It does recognize the home server of visitors, but not e-mail addresses.

In addition, our web sites track information about the visits to our web sites. For example, we compile statistics that show the daily number of visitors to our sites, the daily requests we receive for particular files on our web sites, and what countries those requests come from. These aggregated statistics are used internally to better provide services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

Order Processing

When sending personal data with credit card information over the Internet to China Visa Department, customers should feel secure in the knowledge that this data is protected by encryption over a "Secure Socket Layer (SSL)" technology, which ensures safe transmission.

Contacting the Website

If you have any questions about this Privacy Policy, the practices of this site or your dealings with this web site you can contact our Customer Service at

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